Privacy Policy – Tembisa Sewing School

Effective Date: 1 March 2026

Tembisa Sewing School (“the School”, “we”, “us”, or “our”) is committed to protecting the privacy, confidentiality, and security of the personal information of our students, prospective students, staff, suppliers, and website users. This Privacy Policy explains how we collect, use, store, share, and protect personal information in accordance with applicable laws.

1. Information We Collect
We collect personal information only when necessary, including:
1.1 Personal Identification Information

• Full name
• ID number or passport number
• Date of birth
• Residential or postal address
• Contact details (phone numbers, email address)

1.2 Payment and Financial Information

• Proof of payment or receipts
• Billing information
• Banking details (only when required, and stored with strict confidentiality)

1.3 Academic Information

• Course registration details
• Attendance records
• Assessments, projects, and performance information

1.4 Media Content

• Photos and videos taken during classes or school events (with prior consent)

1.5 Website or Digital Interaction Data
If applicable:

• IP address
• Device information
• Browsing activity on the School’s website

2. How We Use Your Information
We use personal information for legitimate educational and administrative purposes, including:

• Processing course applications and registrations
• Communicating schedules, class updates, and important notices
• Managing tuition fees, invoices, and payment records
• Maintaining attendance and academic records
• Improving training programs and school services
• Marketing and promotional activities (only with consent)
• Ensuring safety and compliance with South African regulations

3. Legal Basis for Processing Information
We process personal information based on one or more of the following:

• Your consent
• A contractual obligation
• Compliance with legal requirements
• Our legitimate educational or administrative interests

4. How We Store and Protect Your Information
We take appropriate technical and organizational measures to safeguard personal information, including:

• Secure digital storage systems
• Password-protected files and internal access control
• Protection against loss, theft, and unauthorized access
• Confidentiality agreements for staff handling personal information

5. Sharing of Personal Information
We do not sell or rent personal information. We may share information only when necessary:

• With staff members for academic or administrative purposes
• With payment processors (e.g., banks) for financial transactions
• With regulatory authorities if legally required
• With third-party service providers assisting the School (e.g., printing certificates, IT support)

All third parties are required to maintain confidentiality.
6. Retention of Information
We keep personal information for as long as necessary to:

• Deliver training
• Maintain accurate academic and financial records
• Meet legal and regulatory obligations

After the retention period, information is securely deleted or destroyed.
7. Rights of Students and Users
You have the right to:

• Request access to your personal information
• Request corrections to inaccurate or outdated information
• Request deletion of your information (where legally permissible)
• Withdraw consent for marketing or media usage
• Lodge a complaint with a South African data protection authority

Requests can be made using the contact details below.
8. Use of Photos and Video
We may capture photos or videos during classes or events for promotional use, but only with your consent. You may withdraw this consent at any time.
9. Third-Party Links
If our website contains links to external websites, we are not responsible for the privacy practices of those sites. We encourage reviewing their privacy policies.
10. Updates to This Policy
We may update this Privacy Policy when necessary. The revised version will be posted with a new effective date.
11. Contact Information

For questions, requests, or concerns regarding this Privacy Policy, contact:
Tembisa Sewing School
Attention: Head Instructor – Thokozani Buthelezi
Email: admin@tembisasewingschool.co.za
Phone: ​074 926 4770
Address: 360 Emmangweni Section, Tembisa 1632

Terms and Conditions – Tembisa Sewing School

Effective Date: 01 March 2026

These Terms and Conditions govern the enrollment and participation of students at Tembisa Sewing School. By registering for any course offered by the school, the student agrees to comply with these terms.

1. Enrollment and Registration
1.1 Students must complete the official registration form before starting classes.
1.2 A registration fee of R500 is required to secure a place in the course.
1.3 The registration fee may be paid separately or together with the tuition fee.
1.4 Enrollment is confirmed only once the registration fee or required payment has been received.

2. Course Fees and Payments
2.1 Tuition fees must be paid according to the payment schedule provided by the school.
2.2 Students are responsible for ensuring that payments are made on time.
2.3 Failure to make payments may result in:

• Suspension from attending classes
• Withholding of certificates
• Cancellation of enrollment

2.4 All payments made to the school must follow the official payment methods communicated by the school.

3. Attendance
3.1 Students are expected to attend all scheduled classes.
3.2 Regular attendance is important for skill development and successful course completion.
3.3 If a student misses a class, the school is not obligated to provide a replacement class.
3.4 Persistent absenteeism may affect course completion.

4. Conduct and Discipline
4.1 Students are expected to behave respectfully towards instructors, staff, and fellow students.
4.2 Disruptive behavior, harassment, or misconduct will not be tolerated.
4.3 The school reserves the right to suspend or remove any student whose behavior negatively affects the learning environment.

5. Sewing Equipment and Materials
5.1 Students may be required to bring certain materials or tools needed for projects.
5.2 Students must handle sewing machines and equipment responsibly.
5.3 Any damage caused through negligence may require the student to cover repair or replacement costs.

6. Certificates
6.1 Certificates of completion will be issued to students who:

• Successfully complete the course requirements
• Maintain acceptable attendance
• Settle all outstanding fees

6.2 Certificates will not be issued to students with unpaid balances.

7. Course Changes
7.1 The school reserves the right to adjust course schedules when necessary.
7.2 In rare circumstances, the school may postpone or cancel a course due to unforeseen events.
7.3 In such cases, the school will communicate with students regarding rescheduling or alternative arrangements.

8. Refund Policy
8.1 The registration fee is non-refundable.
8.2 Tuition fees may only be refunded under exceptional circumstances and at the discretion of the school.
8.3 If a student voluntarily withdraws from the course, fees already paid may not be refunded.

9. Health and Safety
9.1 Students must follow all safety instructions when using sewing machines and equipment.
9.2 The school is not responsible for injuries resulting from failure to follow safety instructions.

10. Personal Property
10.1 Students are responsible for their personal belongings.
10.2 Tembisa Sewing School will not be liable for lost, stolen, or damaged items.

11. Media and Promotion
11.1 The school may take photos or videos during classes or events for promotional purposes.
11.2 Students who do not wish to appear in such materials must notify the school in writing.
12. Agreement
By enrolling in Tembisa Sewing School, the student confirms that they have read, understood, and agreed to these Terms and Conditions